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Project Management |
Best-in-class customer care and project management
separate Daticon from other Litigation Support
service providers. |
| We understand that successful project initiation and ongoing
communication and management are the most critical ingredients
in ensuring a high standard of customer satisfaction. Whether
our clients are well-versed in litigation support services, or
facing the need for this service for the very first time,
Daticon’s experienced Project Management team is prepared to
make the experience as successful, efficient, and cost effective
as possible. |
The Daticon Approach
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Utilizing a consultative approach, Daticon’s
project management team is dedicated to meeting…and typically exceeding
your expectations. You can trust that the goal of this team is to
anticipate your needs, and ensure that they are always met.
To ensure quality, productivity, and complete customer satisfaction, Daticon
assigns a Project Management Team consisting of an Senior Consultant,
a Consultant, and at least one Project Coordinator to each account.
This team, led by the Executive Account Manager, is a unique approach to
Project Management and ultimately allows for absolute responsiveness and
readiness to the your needs.
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About Senior Consultant's, Consultants, and other support |
Our Senior Consultants average seven
years of experience and are experts at defining and documenting your specific
project requirements, assigning the most appropriate resources, and providing
timely and accurate status reports throughout your projects. Each of the
Executive Account Managers has led complex, high-volume, and highly influential
projects to great success.
Daticon Senior Consultants are supported internally by a group of Consultants who
specialize in electronic data discovery and paper data discovery. Project
Coordinators support the team and ensure that project timelines are being
met and status updated. This core production staff is comprised of long-term
employees—unique in an industry characterized by temporary workers.
Assisting the project management team in managing a successful project is the
support infrastructure provided by the Operational Managerial staff overseeing
Electronic Discovery, Paper Conversion, Coding, Hosting, and Productions. |
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Stay Up to Date and In Control |
Helping you stay in control and up to date, Daticon's project management team
is driven to provide timely solutions to any question or concern you may have.
Additionally, project progress reports detailing project-specific metrics are
available at all stages or your matter. These reports are customizable in
content, design, and format and can be delivered based on your reporting schedule.
Finally, Daticon does sell any
service that we do not completely support
ourselves. Our customers can always
resolve any project-related issues with a
single call or message to their Daticon
Consultant. |
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Senior Consultant Contact Information |
Please use our toll-free number, 800.676.2215 and use our directory
service (ext. 411) to locate your Senior Consultant's extension number.
For after hours assistance, please contact Customer Support
at 866.299.7347.
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